Service Delivery Manager
imad
About this role
A Customer Service Manager at TomTom supports automotive and enterprise customers by managing service delivery, ensuring SLAs are met, and driving continual service improvements. The role involves building strong relationships with customers and internal teams to ensure high satisfaction and operational excellence.
Skills
About imad
spotify.comSpotify is a digital audio streaming service that gives users access to millions of songs, playlists, and podcasts across web, mobile, and desktop apps. It offers a free, ad-supported tier and paid Premium plans with ad-free listening, offline playback, and higher-quality audio. Spotify also provides personalized recommendations and curated playlists, plus tools and analytics for artists and advertisers to distribute and promote content globally.
Recent company news
Bloomberg.comAbu Dhabi Firm That Backed Paramount’s Hostile Bid Gets a Board
Jan 12, 2026
Pulse 2.0Telit Cinterion: Interview With Director Global Partnerships & Development Imad Hourani About The IoT Solutions Company
Oct 13, 2025
Business WireReferWell Appoints Imad Ahmed as Chief Operating and Product Officer
Sep 3, 2025
Global SWFL’imad: The Sudden Birth of A Fourth Pillar In Abu Dhabi Inc
Nov 3, 2025
24-7PressRelease.comImad Haj Showcases Expertise in Business Development
Aug 22, 2025
About imad
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for imad.
Salary
$40k – $70k
per year
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