Service Delivery Manager

Sopra Steria

9 months ago

Brussels, Belgium

Onsite

Full Time

Senior

0 applicants

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About this role

An IT Service Management professional ensures IT services align with business goals through effective service desk management, continuous improvement strategies, and support of tools like ServiceNow and BMC Remedy. The role involves managing service quality, incident resolution, and process optimization using frameworks like ITIL.

Skills

Qualifications

Bachelordiploma in computerwetenschappenEnglishDutchFrench

About Sopra Steria

soprasteria.com

Sopra Steria is a European technology and consulting leader that helps organizations accelerate digital transformation through consulting, digital services and software development. It delivers end-to-end capabilities—strategy and advisory, system integration, managed services, cloud, cybersecurity, data & AI, and industry-specific software—across sectors such as public services, banking, defense, telecom and transport. With a strong European footprint and global delivery network, Sopra Steria emphasizes measurable, sustainable benefits through innovation, operational excellence and secure, responsible solutions.

About Sopra Steria

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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