Sopra Steria
The Service Delivery Manager acts as a primary liaison between customers and operational teams, ensuring high-quality service delivery and managing Service Level Agreements. This role involves overseeing invoicing, handling critical incidents, and managing small to medium-sized projects with full P&L accountability. You will also drive continuous service improvement initiatives and support sales teams by validating service offers.
Sopra Steria is a European technology and consulting leader that helps organizations accelerate digital transformation through consulting, digital services and software development. It delivers end-to-end capabilities—strategy and advisory, system integration, managed services, cloud, cybersecurity, data & AI, and industry-specific software—across sectors such as public services, banking, defense, telecom and transport. With a strong European footprint and global delivery network, Sopra Steria emphasizes measurable, sustainable benefits through innovation, operational excellence and secure, responsible solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Sopra Steria didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role