Refresco
A Manager of IT and Service Delivery Management owns IT Service Management frameworks across Europe, governing processes like Incident and Change Management. The role involves acting as the functional owner of the Xurrent ITSM platform, driving ITIL maturity, and ensuring service delivery aligns with business expectations. This position requires close collaboration with IT teams and stakeholders to shape service delivery, lead major incident management, and support compliance initiatives.
Headquarters
Rotterdam, South Holland, Netherlands
Company Size
10001+ employees
Founded
1999
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Refresco.
Refresco didn’t post a salary, so this is our estimate from similar listings.
35% below the average for this role