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© All Rights Reserved. ApplyBlast.com
laboratoire.fr
The Service Delivery Manager will lead LAB3’s L1/L2 Service Desk and ITSM function, overseeing ticket performance, SLA/KPI adherence, and service quality. The role focuses on coaching a high‑performing team, improving customer experience, and driving continuous service improvements through data analysis and process uplift.
Tout sur les laboratoires : laboratoires de recherche, médicaux, pharmaceutiques, forensiques — histoire, équipements, sécurité, grands labs mondiaux et éthique scientifique.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for laboratoire.fr.
laboratoire.fr didn’t post a salary, so this is our estimate from similar listings.
18% below the average for this role