Service Delivery Manager

The Service Delivery Manager leads a team of multi-trade operatives in the Essex region, overseeing day-to-day repairs, maintenance, and property inspections to ensure high-quality, cost-effective service delivery. This role involves managing field engineers, ensuring compliance with health and safety legislation, and coordinating both self-delivered and subcontracted works. The position requires strong leadership, technical support capabilities, and the ability to resolve customer complaints and service breakdowns effectively.