Service Delivery Manager

The Service Delivery Manager leads teams responsible for project implementation, service provisioning, client onboarding, and service delivery operations to ensure projects are delivered on time and to the highest quality standards. This role involves driving operational excellence, maintaining service level commitments, and partnering cross-functionally with sales, engineering, and customer success teams to deliver an exceptional client experience. The position requires managing project-level budgets, coordinating with engineering and vendor partners, and fostering a collaborative team culture focused on continuous improvement.