Service Delivery Officer Level 3 - RTB

The Service Delivery Officer Level 3 - RTB role provides comprehensive business and administrative support to the Right to Buy team, managing applications and supporting eligible council tenants through the home purchase process. The position involves handling customer enquiries, maintaining accurate records, and providing advice and guidance to residents, colleagues, and partners. This role contributes to performance monitoring, project activities, and improvements to systems and processes within a specialist statutory service.