Service Delivery Officer Level 3 - RTB

The Service Delivery Officer Level 3 - RTB provides comprehensive business and administrative support to the Right to Buy team, managing applications and supporting eligible council tenants through the home purchase process. The role involves responding to customer enquiries, maintaining accurate records, and providing advice and guidance to residents, colleagues, and partners. This position contributes to performance monitoring, project activity, and the improvement of systems and processes within a specialist statutory service.