Service Delivery Officer Level 5 RTB

The Right to Buy (RTB) team delivers a vital statutory service that helps eligible council tenants achieve home ownership by managing applications from initial enquiry through to the formal offer stage. This role involves ensuring compliance with legislation, protecting the Council's interests, and supporting residents through the home ownership process within statutory timescales. The position offers the opportunity to lead improvements, develop colleagues, and shape the service as it prepares for future legislative changes.