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© All Rights Reserved. ApplyBlast.com
SchoolsFirst Federal Credit Union
The Service Delivery Representative II serves as a primary point of contact for members, addressing financial needs through phone, chat, and secure message channels while ensuring world-class personal service. This role involves resolving account inquiries, processing transactions, and proactively guiding members on account management tools and benefits. The position requires maintaining confidentiality, preventing fraud, and collaborating with internal departments to ensure timely issue resolution.
Headquarters
Santa Ana, California, United States
Company Size
1001-5000 employees
Founded
1934
SchoolsFirst Federal Credit Union is a member-owned federal credit union dedicated to serving school employees, their families, and related members. They offer a comprehensive range of financial products including checking and savings accounts, auto loans, home loans, credit cards, and investment and retirement planning services. Recognized by JD Power as the #1 credit union for member banking satisfaction, SchoolsFirst FCU also provides specialized products tailored to the unique needs of school employees.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SchoolsFirst Federal Credit Union.
15% above the average for this role
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