H&M Group
The Service Delivery Specialist oversees the day-to-day operations of the application-focused Command Centre, ensuring stable and efficient service delivery across the technology landscape. This role involves leading L1/L2 application support, managing operational excellence, and driving service continuity while taking ownership during major incidents. The position requires close collaboration with Product, SRE/ASE, and Engineering teams to minimize business impact and ensure rapid resolution.
H&M Group is a global family of brands and businesses that aims to make fashion and design available to everyone. It helps customers express themselves through clothing and design while prioritizing sustainability across its operations. The group combines multiple consumer-facing brands and business functions committed to more sustainable production and design practices.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for H&M Group.
H&M Group didn’t post a salary, so this is our estimate from similar listings.
Service Delivery Specialist
HM GROUP
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