Service Design Vice President

As a Service Design Vice President in Consumer and Community Banking, you will play a pivotal role in shaping end-to-end customer experiences by leveraging your deep expertise in service design and systems thinking. This role involves spearheading strategically important initiatives, collaborating with diverse teams to develop innovative solutions, and applying advanced service design principles to create seamless, inclusive, and accessible experiences. The position requires strategic thinking and guidance to cross-functional teams to deliver exceptional service experiences.