Service Designer (12-Month FTC)
Lloyds Bank(14 days ago)
About this role
Lloyds Banking Group is hiring a Service Designer for a 12-month fixed-term contract to shape end-to-end services across people, process, technology, and data in a fast-moving innovation environment. The role involves working on discovery, designing holistic service experiences, and making evidence-led decisions to improve customer and business outcomes.
Required Skills
- Service Design
- System Thinking
- User Research
- Service Mapping
- Stakeholder Facilitation
- Innovation
- API
- Data Analysis
- Experimentation
- Design Thinking
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