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netgo group
The Service Desk Agent provides 2nd and 3rd level support for customers, handling incidents, requests, and inquiries related to hardware and software. The role involves qualifying tickets, delivering ad‑hoc solutions, creating workarounds, and maintaining the knowledge base while communicating with customers via phone and email.
Ihr IT-Dienstleister für ganzheitliche Lösungen rund um IT und Software. Wir begleiten Unternehmen in die digitale Zukunft! ✓Strategien ✓Solutions ✓Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for netgo group.
netgo group didn’t post a salary, so this is our estimate from similar listings.
33% below the average for this role