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SERVICE DESK AGENT at PDI Technologies - ApplyBlast

SERVICE DESK AGENT

PDI Technologies

7 months ago

3.6 on Glassdoor

Chennai, India

Onsite

Full Time

Junior

0 applicants

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About this role

The Service Desk Agents at PDI Technologies provide initial support and triage for client support issues, handling desktop and browser-related problems, provisioning access, and supporting proprietary equipment and systems. The role involves working in a 24x7 environment with a shift from 7:00 PM to 4:00 AM IST.

Skills

About PDI Technologies

pditechnologies.com

Headquarters

Alpharetta, Georgia, United States

Company Size

501-1000 employees

Founded

1983

View Profile

PDI Technologies, Inc. provides software and technology solutions for fuel wholesalers and convenience retailers. Branded as "Connecting Convenience," their platform helps operators boost productivity, profitability, customer loyalty, and security. PDI offers convenience-store and wholesale-petroleum software to centralize retail operations, inventory and pricing, and other integrated services that streamline fueling and retail workflows. Retailers and wholesalers rely on PDI to improve margins and deliver a more consistent customer experience.