Cisco
The Service Desk Agent will handle incoming customer service requests, log them into the ticket system, prioritize and assign them to engineers, and ensure cases meet SLA requirements. The role involves regular communication with customers, partners, and engineers, as well as reporting and maintaining customer information.
Headquarters
San Jose, California, United States
Company Size
10001+ employees
Founded
1984
Cisco is a worldwide technology leader powering an inclusive future for all. Learn more about our products, services, solutions, and innovations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cisco.
Cisco didn’t post a salary, so this is our estimate from similar listings.
12% below the average for this role
Insider Selling: Cisco Systems (NASDAQ:CSCO) EVP Sells $134,410.08 in Stock
2 hours ago