stopso
The Service Desk Agent serves as the Tier 1 single point of contact for USPTO employees and contractors, handling technical support inquiries via phone, email, chat, and self‑service portals. The role focuses on troubleshooting hardware, software, and connectivity issues, managing tickets in ServiceNow, and providing first‑call resolution while adhering to USPTO procedures and service level agreements.
Headquarters
Tysons, Virginia, United States
Company Size
51-200 employees
Founded
2006
StopSo is a technology company delivering digital solutions through a scalable online platform. It builds tools that help organizations manage safety, risk, and operational workflows with data-driven insights. The platform emphasizes ease of use, privacy, and seamless integration with existing systems, enabling teams to automate tasks and improve response times. StopSo serves businesses and institutions globally, offering reliable software, ongoing support, and a focus on practical, real-world outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for stopso.
30% below the average for this role