8a7883d077dab26101781cf41e112662
The Service Desk Analyst 1 role serves as the front line for reactive client requests, handling technical service tickets with speed, precision, and high customer satisfaction. This position involves triaging support calls and emails, resolving Level 0 and Level 1 issues, and collaborating with technical teams to ensure first-call resolution. The role also includes proactive tasks such as routine maintenance, monitoring, and deploying managed service offerings for client networks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for 8a7883d077dab26101781cf41e112662.
8a7883d077dab26101781cf41e112662 didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role