Service Desk Analyst I
Events/University Recruiting
About this role
The Service Desk Analyst I provides Level 1 support for a variety of customers including dealers, internal and external users, and suppliers. They follow ITIL and Knowledge Centered Support best practices to ensure customer satisfaction, quality, and service targets are met. The role involves handling support requests, logging tickets, incident resolution, and providing hardware and software training.
Skills
Qualifications
About Events/University Recruiting
unc.eduThe University of North Carolina at Chapel Hill is a public research university that provides undergraduate, graduate, and professional education, along with research and public service programs. Its university recruiting and events functions support student, faculty, and staff engagement through admissions, career services, campus events, and employer recruiting activities.
About Events/University Recruiting
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Events/University Recruiting .
Salary
$40k – $50k
per year