Service Desk Analyst II
summit7
About this role
A Service Desk Analyst II provides technical support and troubleshooting for Microsoft 365 workloads, escalates complex issues, and ensures timely resolution of technical support issues.
Skills
Qualifications
About summit7
summit7.usSummit 7 is a cybersecurity and compliance firm focused on DoD contractors and higher education institutions. They help clients achieve and sustain regulatory readiness by aligning information security programs with DoD, NIST, and related requirements (e.g., CMMC/DFARS). Services include risk assessments, policy development, implementation guidance, training, and ongoing managed compliance. Summit 7 emphasizes practical, risk-based security that enables secure data handling and reliable procurement outcomes for mission-critical partners.
About summit7
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for summit7.
Salary
$50k – $70k
per year