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Service Desk Analyst Intern at GreatAmerica Financial Services - ApplyBlast

Service Desk Analyst Intern

GreatAmerica Financial Services

1 month ago

3.5 on Glassdoor

Cedar Rapids, Iowa, United States

Onsite

Internship

Intern

0 applicants

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About this role

GreatAmerica is seeking a Service Desk Analyst Intern to support its Service Desk team with ticket triage, troubleshooting, and user support in a fast-paced environment. The role involves investigating user incidents, resolving technical issues, and assisting with hardware and software maintenance. This internship offers flexible scheduling to align with academic schedules, providing hands-on experience in IT service management.

Responsibilities

Investigate and resolve user incidents and service requests
Install, upgrade, and repair endpoint equipment and applications
Support users through remote tools, phone, and desk-side assistance

Skills

About GreatAmerica Financial Services

greatamerica.com

Headquarters

Cedar Rapids, Iowa, United States

Company Size

501-1000 employees

Founded

1992

View Profile

GreatAmerica is the leading provider of equipment leasing. Our financial solutions help you grow your business and keep your customers for a lifetime.