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© All Rights Reserved. ApplyBlast.com
Truelogic Software
The client is seeking a customer-service-oriented Service Desk Analyst to provide technical support to users via phone, email, or chat. This role involves diagnosing and resolving technical issues, managing the ticket lifecycle, and ensuring high customer satisfaction while adhering to SLAs. The position requires bilingual proficiency in English and Spanish, along with a minimum of one year of experience in a fully remote IT service desk or help desk environment.
Headquarters
New York, New York, United States
Company Size
501-1000 employees
Founded
2003
Truelogic is a nearshore partner for US companies that embeds elite LATAM AI engineers and software talent directly into client teams. The company offers AI Agile Labs, Forward-Deployed AI Teams, staff augmentation, managed teams, and project outsourcing, with a focus on shipping production-grade AI solutions in weeks. With 22+ years of experience and an industry-leading attrition rate, Truelogic serves clients ranging from startups to Fortune 500s across industries including fintech, healthcare, media, and retail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Truelogic Software.