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Service Desk Analyst (Technical Support Administrator) at Leidos - ApplyBlast

Service Desk Analyst (Technical Support Administrator)

Leidos

4 hours ago

3.9 on Glassdoor

Canberra, Australian Capital Territory, Australia

Onsite

Full Time

Medior

0 applicants

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About this role

The Service Desk Analyst (Technical Support Administrator) role involves providing Level 2 technical support within a 24/7 rotating shift environment. The position focuses on resolving escalated tickets, monitoring storage technologies, and maintaining seamless IT operations across various infrastructure and operating systems. This role is exclusively open to Aboriginal or Torres Strait Islander applicants and requires Australian citizenship with a Baseline security clearance.

Responsibilities

Resolve escalated tickets from the Level 1 Service Desk
Monitor and administer storage technologies including SAN/NAS and block and file storage
Monitor and resolve application processing and operating system incidents across Windows Unix and Linux

Skills

Qualifications

Baseline security clearanceAustralian citizen

About Leidos

leidos.com

Headquarters

Reston, Virginia, United States

Company Size

10001+ employees

Founded

1969

View Profile

Leidos is a Fortune 500 science and technology company that delivers solutions at the intersection of national security, health, and critical infrastructure, serving defense, federal government, intelligence, and commercial markets. With a global workforce of approximately 47,000, the company provides capabilities across AI, cybersecurity, digital modernization, mission software, space, maritime, managed health, and energy infrastructure. Leidos partners with government agencies and large enterprises to deliver mission-critical innovations that address complex national and global challenges.