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© All Rights Reserved. ApplyBlast.com
Virtual Technologies Group
The Service Desk Analyst (Tier 2) provides remote technical support, handling incidents, troubleshooting computer issues, and managing user accounts using ITSM tools. The role focuses on first‑touch resolution, monitoring high‑priority tickets, and escalating complex problems to Tier 3 while supporting Tier 1 staff.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Virtual Technologies Group.
27% below the average for this role
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