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Service Desk Analyst with Dutch at Wipro - ApplyBlast

Service Desk Analyst with Dutch

Wipro

5 months ago

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves providing first and second-level IT support to multiple customers via various communication channels. Employees are responsible for diagnosing and resolving hardware, software, and network issues while managing IT service requests and maintaining documentation. The position requires a blend of technical troubleshooting abilities and strong customer interaction skills within a global technology services environment.

Responsibilities

Diagnose and resolve hardware, software, and network issues for end-users
Provide first and second-level IT support via mail, chat, and calls
Log, track, and manage tickets in IT Service Management tools
Perform user account management and assist with software installations
Maintain accurate documentation of issues and resolutions

Skills

Qualifications

CompTIA A+ CertificationITIL Foundation CertificationMicrosoft CertificationCisco Certification

About Wipro

wipro.com

Headquarters

Bangalore, Karnataka, India

Company Size

10001+ employees

Founded

1945

View Profile

Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.

About Wipro

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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Salary

Estimated

Wipro didn’t post a salary, so this is our estimate from similar listings.

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