Service Desk Analyst
AtkinsRéalis(6 months ago)
About this role
AtkinsRéalis is a global engineering services and nuclear organisation delivering end-to-end consulting, design, engineering and operations services. The Global Service Desk Analyst sits within the Global IT Service Desk and acts as a primary contact for end-users, supporting multilingual IT service delivery from an India-based, shift-pattern team. The role supports the company’s global IT operations and contributes to continuous service improvements.
Required Skills
- ITIL
- Troubleshooting
- Communication
- Customer Service
- Active Directory
- Windows
- Office 365
- SCCM
- SharePoint
- Citrix
+10 more
Qualifications
- ITIL v4 Foundation Certification
- MS-CIT Certification or Similar
About AtkinsRéalis
atkinsrealis.comWe are a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world’s infrastructure and energy systems.
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