Service Desk Analyst

Example Corp(1 month ago)

Canberra, Australian Capital Territory, AustraliaOnsiteFull TimeJunior$50,822 - $68,695 (estimated)Information Technology

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About this role

Leidos is hiring an onsite Service Desk team member in Canberra to support employees' access to company IT systems across the Asia Pacific region. The role is entry-level with training provided and focuses on customer-facing support in a government and defence-oriented environment. Candidates must be Australian citizens and able to hold an active Baseline AGSVA security clearance.

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Required Skills

Incident Management
Account Maintenance
Troubleshooting
Customer Service
Documentation
Microsoft 365
Azure
Intune
Windows
ITIL

Qualifications

Australian Citizenship
Baseline AGSVA Security Clearance (ability to hold)
IT Degree (desirable)
IT Certification (desirable)

About Example Corp

leidos.com

Acquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.

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