Service Desk Analyst

Example Corp(1 month ago)

Canberra, Australian Capital Territory, AustraliaOnsiteFull TimeJunior$67,923 - $91,277 (estimated)Information Technology

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About this role

A Service Desk Analyst (NV1) at Leidos Australia provides first-level IT support to large government and defence customers. The role is the primary point of contact for end users, supporting corporate hardware, software, networks, telephony and Microsoft 365 environments. The position requires Australian citizenship and an active NV1 security clearance or willingness to undergo an Organisational Suitability Assessment (OSA).

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Required Skills

Troubleshooting
Windows 10
Windows 11
Microsoft 365
VPN Support
Account Maintenance
Exchange Support
ServiceNow
ITIL
Desktop Support

+3 more

Qualifications

NV1 Security Clearance
Organisational Suitability Assessment (OSA)
Australian Citizenship
IT Certification (Desirable)

About Example Corp

leidos.com

Acquia is a digital experience company built around Drupal that provides cloud hosting, content management, personalization, and marketing tools to help organizations build and operate large, secure websites and applications. Its platform combines Acquia Cloud and site-management services with capabilities for digital asset management, personalization and customer engagement, security, and professional support. Founded by Dries Buytaert (the creator of Drupal), Acquia positions itself as an enterprise-grade partner for organizations that want to leverage open-source Drupal at scale. Its customers include government agencies, media companies, and large enterprises that need scalable, secure digital experiences.

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