Service Desk Analyst
Unisys(5 months ago)
About this role
A mid-level IT support role at Unisys focused on delivering client-facing IT services within an established incident and service request framework. The position operates under ITIL practices and engages with internal resolver teams and external vendors. Typical candidates have at least 2 years of relevant experience and a high school diploma or equivalent.
Required Skills
- Hardware Support
- Software Support
- Application Support
- Network Administration
- User Administration
- Incident Management
- Problem Solving
- Escalation
Qualifications
- High School Diploma or GED
- Associate Degree (Preferred)
- Technical Certification (Possible)
- ITIL Certification
- Minimum 2 Years Experience
About Unisys
unisys.comUnisys is a global technology solutions company for cloud, data and AI, digital workplace, logistics and enterprise computing solutions.
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