Markel

Service Desk Analyst

Markel(28 days ago)

HybridFull TimeJunior$61,462 - $82,022 (estimated)IT Service Desk
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About this role

A 1st Line IT Support role based in Markel International’s new Leeds office, part of the Global Service Desk supporting employees across Markel’s worldwide locations. The position operates core weekday hours and contributes to the delivery of company IT services and user enablement.

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Required Skills

  • Customer Service
  • Troubleshooting
  • Help Desk
  • Ticketing
  • Remote Support
  • Hardware Support
  • Software Support
  • Networking
  • Communication
  • Multitasking

+2 more

Qualifications

  • Associates Degree
  • Certified Help Desk Professional
  • MCP
  • MCSE
  • A+
  • ITIL Foundation V3
  • ITIL Foundation V4
Markel

About Markel

markel.com

Markel provides specialty insurance coverage and creates seamless solutions across multiple types of insurance risks for the US market and around the globe.

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