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© All Rights Reserved. ApplyBlast.com
TP ICAP
A Service Desk Analyst at TP ICAP serves as the primary point of contact for internal users, managing technical support for hardware, software, and network issues via phone, chat, or email. The role involves logging tickets, troubleshooting problems, escalating complex incidents, and maintaining knowledge bases to ensure user satisfaction and adherence to service level agreements. Analysts also contribute to process documentation and drive innovation through generative AI and automation tooling within the IT organization.
Headquarters
London, England, United Kingdom
Company Size
5001-10000 employees
Founded
2016
TP ICAP is a global markets infrastructure and financial services company that operates in broking, data, and market intelligence. It provides liquidity and execution services, market data, and value-added solutions to clients across energy, commodities, rates, FX, equities, and credit markets. The company operates in the financial services and capital markets industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TP ICAP.
TP ICAP didn’t post a salary, so this is our estimate from similar listings.
16% below the average for this role