fujitsu.com.au
The Service Desk Analyst provides primary Service Desk support in Auckland, handling incident detection, classification, investigation, resolution, and closure while ensuring high levels of customer service and adherence to Fujitsu's incident management procedures. The role involves 1st/2nd level support, escalation to higher resolver groups or third‑party providers, and meeting contractual service level targets.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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