vtechsolution
The Service Desk Analyst provides first‑line technical support to users via phone and email, troubleshooting hardware, software, and network issues and logging incidents in ServiceNow. The role involves diagnosing problems, escalating when necessary, and delivering clear status updates while adhering to quality standards.
Headquarters
Washington, District Of Columbia, United States
Company Size
201-500 employees
Founded
2006
vTech Solution, Inc. is a managed security, cloud, cyber and IT services provider that helps federal, state & local governments, education institutions, and commercial organizations modernize and secure their operations. They deliver reliable, scalable technology solutions—managed cloud, cybersecurity, networking, and IT support—along with AI tools to accelerate modernization and workforce capability. Operating under the tagline “You Seek We Deliver,” vTech emphasizes compliance, operational resiliency, and tailored services to meet sector-specific needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for vtechsolution.
vtechsolution didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role
Help Desk Technician
Woolly Mammoth
Help Desk Technician IV
General Dynamics Information Technology
IT Service Desk Agent
Postoffice post production
Help Desk Technician IV
General Dynamics Information Technology
Help Desk Technician IV
General Dynamics Information Technology
Level I Service Desk Intern
Global Logistical Connections