parasolalliance
The Service Desk Analyst at Parasol Alliance provides first‑line technical support, troubleshooting hardware and software issues for end users. The role involves logging incidents, resolving tickets, and escalating complex problems while ensuring high levels of customer satisfaction.
Headquarters
Lindenhurst, Illinois, United States
Company Size
51-200 employees
Founded
2015
Parasol Alliance is a technology consultancy and managed‑services provider focused on senior living communities. They design tailored IT strategies, manage infrastructure and services, and deliver resident‑facing support to modernize operations and improve resident experience. Parasol emphasizes transforming technology culture through consulting, implementation, training, and ongoing management. Their services help communities increase reliability, security, and adoption so staff can concentrate on care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for parasolalliance.
parasolalliance didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role