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© All Rights Reserved. ApplyBlast.com
Global Credit Union
The Service Desk Analyst provides first-line technical support in a 24x7 Operations Center, handling phone and self-service requests, incident management, and ticket coordination. The role focuses on delivering exemplary customer service, troubleshooting, and maintaining documentation while adhering to ITIL/ITSM processes.
Headquarters
Anchorage, Alaska, United States
Company Size
1001-5000 employees
Founded
1948
Global Credit Union is a member-owned financial cooperative serving individuals and businesses in the United States, offering checking and savings, credit cards, mortgages, auto loans, personal loans, and business accounts. It combines consumer and commercial lending with financial education resources and community-focused services. The credit union emphasizes personalized member service, digital tools (online and mobile banking) and live support to help members manage money and reach financial goals. Branded “Where your success comes first,” Global CU positions itself as a community-focused alternative to large banks.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Global Credit Union.
Global Credit Union didn’t post a salary, so this is our estimate from similar listings.
35% below the average for this role