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franklin electric
The Service Desk Analyst provides first- and second-level technical support to end users across PC, server, network, voice, software, and hardware environments. This role is responsible for troubleshooting and resolving a wide range of technical issues while meeting or exceeding established Service Level Agreements (SLAs). The position involves managing incident and service request tickets, providing hardware and software support, and escalating complex issues to specialized teams when necessary.
Headquarters
Fort Wayne, Indiana, United States
Company Size
5001-10000 employees
Founded
1944
Franklin Electric (NASDAQ: FELE) is a global manufacturer and distributor of systems and technologies for moving and protecting the world's most critical resources: water, fuel, and electricity. The company designs and manufactures pumps, motors, drives, and controls serving residential, commercial, agricultural, industrial, municipal, and energy applications through its Water Systems and Energy Systems divisions. With a commitment to responsible innovation and sustainable manufacturing, Franklin Electric serves millions of customers worldwide through a broad network of distributors and partners.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for franklin electric.
franklin electric didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role