Board
The Service Desk Analyst serves as the first point of contact for IT incidents and service requests, providing remote and occasional hands-on support for hardware, software, and network connectivity issues. This role involves troubleshooting Windows workstations, Microsoft 365 services, and mobile devices while managing tickets through ServiceNow. The position requires strong customer service skills and the ability to collaborate with IT teams to resolve issues efficiently.
Headquarters
Boston, Massachusetts, United States
Company Size
501-1000 employees
Founded
1994
Board is an enterprise planning platform that combines analytics, modeling and agentic AI to enable continuous planning across finance and operations. Its AI-powered agents automate forecasting and scenario modeling to improve forecast accuracy and keep plans up to date in real time. By unifying data, planning logic and analytics, Board helps finance and operational teams make aligned, data-driven decisions. Organizations use it to shorten planning cycles, increase forecast confidence, and drive coordinated operational and financial outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Board.
28% below the average for this role