PentenAmio › Protecting those who protect us
The Service Desk Analyst provides consistent, high-quality front-line technical support for clients and end-users, responding to service requests and incidents while performing routine IT service management activities. Operating under general supervision, the role utilizes standard diagnostic tools and ITSM platforms to resolve or escalate issues, ensuring accurate ticket handling and courteous customer interactions. This position plays a vital part in delivering a reliable and responsive support experience across multiple clients.
PentenAmio is a leading provider of advanced digital security solutions that power national security and resilience across the UK, Australia and our allies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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