National Australia Bank
The Service Desk Analyst serves as the first point of contact for users, providing technical assistance and resolving incidents across various enterprise systems. This role involves managing user accounts, troubleshooting desktop and network issues, and delivering 24x7 operational support to ensure high customer satisfaction. The position requires collaboration with cross-functional teams to drive continuous improvement and maintain service management processes.
National Australia Bank (NAB) offers personal and business banking solutions, including bank accounts, home loans, credit cards, and personal loans. NAB also provides business banking services such as business accounts, loans, EFTPOS and payment solutions, and corporate banking. With a strong presence across multiple sectors, NAB serves individuals, businesses, and corporate clients across Australia.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for National Australia Bank.
National Australia Bank didn’t post a salary, so this is our estimate from similar listings.