Service Desk Analyst

Hilco Vision is seeking an experienced Service Desk Analyst to serve as the first point of contact for employees seeking technical support within their Fairfield, OH facility. The role involves diagnosing and resolving hardware, software, and network issues across Windows, Mac, and mobile environments while maintaining reliable and secure day-to-day operations. This is a full-time, on-site position requiring strong communication skills and a minimum of three years of help desk experience.