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© All Rights Reserved. ApplyBlast.com
Ascendion
The Service Desk Analyst role involves providing L1 support for Microsoft 365 applications and troubleshooting user issues related to email, account access, and password resets. The position requires assisting with Active Directory user account management, supporting VPN connectivity, and managing incidents through an ITSM tool to ensure SLA compliance. This role focuses on delivering remote support and maintaining high levels of customer service while escalating complex issues to L2/L3 teams as needed.
Headquarters
Basking Ridge, New Jersey, United States
Ascendion is a leading provider of AI-native software engineering services. Our applied AI, engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ascendion.
Ascendion didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role