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© All Rights Reserved. ApplyBlast.com
Canopius Group
The Service Desk Analyst provides Level 1 and Level 2 IT support services across Canopius, ensuring reliable and responsive IT operations for all offices. The role involves managing ITSM tickets, escalating issues to 3rd Line support, and maintaining end-to-end ownership of user requests. The position supports both in-office and remote users within a hybrid working environment, focusing on high-quality customer service and adherence to SLAs.
As one of the market-leading insurance companies, Canopius specialise in worldwide insurance and specialist underwriting services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Canopius Group.
Canopius Group didn’t post a salary, so this is our estimate from similar listings.