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© All Rights Reserved. ApplyBlast.com
HelloKindred
The Service Desk Architect will lead the design and transformation of Service Desk and End User Support services within a complex multi-supplier banking environment. This role focuses on defining service operating models, support architectures, and shared responsibility frameworks to enhance service quality, resilience, and user experience. The position requires collaboration with internal teams, suppliers, and technology functions to establish scalable and secure support services aligned with business strategies.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
1998
HelloKindred is a talent recruitment, staffing, and creative services agency specialising in marketing, creative, and digital technology teams. Operating through two divisions — KindredTalent, which connects companies with top-tier creative, marketing, and digital professionals, and KindredCreative, which delivers on-demand design, content, and digital creative services onshore or offshore — they serve clients globally. With offices in the United Kingdom, United States, Canada, South Africa, and India, HelloKindred helps organisations build exceptional teams and access flexible creative production capacity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HelloKindred.
424% above the average for this role