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Service Desk Associate - German speaker at NCR Atleos - ApplyBlast

Service Desk Associate - German speaker

NCR Atleos

1 day ago

3.6 on Glassdoor

Belgrade, Serbia

Hybrid

Full Time

Junior

0 applicants

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About this role

The Service Desk Associate provides comprehensive database ATM management and software support for financial customers, handling incident management from identification to resolution. This role involves communicating with users and other service management processes while creating reports as needed. The position requires proficiency in German and English along with strong customer service and communication skills.

Responsibilities

Manage comprehensive database ATM systems and provide software support for banks
Handle incident identification, logging, categorization, prioritization, and resolution
Communicate with user community and coordinate with other service management processes