Ohana Growth Partners
The Service Desk Associate provides excellent customer service to members and guests while managing service desk administration, membership sales, and facility cleanliness. This role involves greeting visitors, handling inquiries and complaints, selling memberships, and maintaining a positive Judgment Free Zone environment. The associate is also responsible for performing regular club walk-arounds and completing essential housekeeping tasks to ensure a safe and welcoming space.
Ohana Growth Partners, headquartered in Baltimore, Maryland, is one of the largest Planet Fitness franchise owners in the United States, serving more than 600,000 members. We focus on accessible fitness, building strong communities, supporting mental well-being, and maintaining a people-first approach rooted in the Ohana culture.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ohana Growth Partners.
34% below the average for this role