Microbyte
This role is a Service Desk Dispatch Coordinator responsible for managing ticket flow, aligning requests with the right engineers based on skill and workload, and maintaining healthy queues. The position involves conducting regular case reviews, monitoring for stale tickets, and acting as a trusted communication link between clients and the technical team to ensure efficient service delivery.
Microbyte is an Irish electronics retailer specialising in Apple and Microsoft products, including MacBooks, iPads, iMacs, and Microsoft Surface devices. Based in Clondalkin, Dublin, the company operates an online store offering both new and refurbished computers and accessories. Microbyte serves customers across Ireland, providing competitive pricing on a wide range of consumer electronics.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Microbyte.
69% below the average for this role