Retail Tech
The Service Desk Coordinator supports incident response and service requests by coordinating the intake, execution, and closure of service work orders. This role ensures requests are documented correctly, resourced appropriately, and completed according to customer agreements and service level expectations. The position involves managing the service request lifecycle, communicating with clients, and preparing work orders for invoicing.
Crafting retail hardware and technology solutions that resonate with clients' unique needs. Learn more about RTI offers a full suite of services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Retail Tech.
11% below the average for this role