nutanix
The Service Desk Employee provides first-line ICT support to end users through phone, chat, and written channels, focusing on resolving technical and functional incidents to achieve a high first-contact resolution rate. This role involves registering, analyzing, and prioritizing service requests while utilizing service desk applications and knowledge bases to troubleshoot issues effectively. The position requires clear communication with users and colleagues, along with the ability to escalate complex matters to specialized support teams.
Headquarters
San Jose, California, United States
Company Size
5001-10000 employees
Founded
2009
Nutanix is an enterprise cloud computing company that provides a unified platform to run applications, data, and AI workloads across private, public, and edge clouds. Its software-defined infrastructure and cloud services—including hyperconverged infrastructure, integrated management, and data services—simplify operations, enable hybrid/multi‑cloud deployments, and accelerate modernization. Organizations use Nutanix for scalable, consistent infrastructure that reduces complexity while delivering performance, security, and centralized management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for nutanix.
nutanix didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role