ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Titan
A Level 1 Service Desk Engineer at Titan supports the front line by resolving complex human-led tickets that AI agents cannot handle, specifically focusing on identity, access, and connectivity issues. The role involves triaging incidents, collaborating with autonomous agents and senior engineers, and identifying patterns to feed back into the automation system. Success requires a blend of technical troubleshooting for Windows/macOS environments and strong documentation habits to improve future automation.
Headquarters
New York, New York, United States
Company Size
1-10 employees
Founded
2024
Titan is an AI-powered platform company that acquires IT service firms (MSPs) with the goal of preserving their legacy while accelerating growth. It embeds AI agents into acquired businesses to improve customer experience, automate IT operations, and enhance service delivery. Titan also provides strategic capital and operational support to help partners scale within the IT services industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Titan.
Titan didn’t post a salary, so this is our estimate from similar listings.
8% above the average for this role